SHIPPING

Dear Elaan’s team hand create each piece of jewelry, to order! Please allow 10 working days to create your unique piece. 

Shipping in the US: Dear Elaan charges a flat fee of $6 for all US orders. We ship via USPS with insurance. Packages typically arrive within 2-3 days.

International Shipping: Dear Elaan charges a flat fee of $15 for all International orders. We ship via USPS with insurance.

RETURNS + EXCHANGES:

Due to the bespoke nature of each piece, Dear Elaan will only accept exchanges for pieces unworn, in New condition, with the original packaging.

Please contact hello@dearelaan.com

DAMAGED GOODS:

JEWELRY CARE:

In the case that a piece arrives to you broken, or there is a jewelry break that is the fault of our hand crafted production, we will fix or replace your piece, with the same design. 

Please contact hello@dearelaan.com

Please visit our Jewelry care page for more information on caring for your new piece.